Get in Touch

Questions? We've Got Answers.

Whether you're exploring your first lab panel or have questions about your results, our team is here to help.

Reach Us

How to Connect

Email Us

Questions about labs, results, or supplements? We respond within 24 hours.

support@paath.us

Expert Chat

24/7 access to functional medicine practitioners included with every lab panel.

Available with your lab panel

Call Us

Prefer to talk? Our team is available during business hours.

(813) 367-4981

Average email response time: under 12 hours

Send a Message

We'd Love to Hear From You

Tell us what's on your mind and we'll get back to you as soon as possible.

Ready to Start?

Skip the Questions, Start Your Journey

If you already know you want answers, choose a lab panel and let your biology guide the way.

Compare Lab Panels

Common Questions

Visit our Labs page to choose your test tier (Ignite, Elevate, or Thrive), order online, and visit a LabCorp location for testing. Results arrive in 5-7 days.

Supplements come with a 30-day money-back guarantee. Lab tests are non-refundable once your sample has been collected, but you can switch lab panels any time before your visit. See our refund policy below for full details.

From ordering to receiving your personalized roadmap typically takes 2-3 weeks (5-7 days for lab results + a few days for expert analysis).

Most Paath tests and supplements are HSA/FSA eligible. You will receive itemized receipts for submission.

Yes! We work with companies to provide functional health testing and wellness optimization for their teams. Email support@paath.us for details.

Our Policy

Refund Policy

We want your experience with PAATH to be simple and transparent.

Supplements

All supplements come with a 30-day money-back guarantee. If you are not satisfied, you can request a refund within 30 days of receiving your order.

Lab Testing

Lab tests are non-refundable once your lab sample has been collected, because the lab begins processing immediately.

Changing Your Lab Panel

If you need to switch to a different lab panel, we can update your order any time before you provide your lab sample and apply your payment toward the new test.

Need Help Choosing?

If you're unsure which test is right for you, our team is happy to help guide you before you visit the lab.